Privacy Policy for Mongbza Casino Hotel

Last Updated: May 15, 2025

At Mongbza, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our casino and hotel resort website or stay at our properties. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

When you make a reservation at our casino hotel or register for an account on our website, we may collect the following personal information:

• Name, email address, postal address, and phone number
• Date of birth (to verify legal gambling age)
• Payment information
• Stay preferences and special requests
• Loyalty program membership details
• Identification documents (when checking in to our casino and hotel resort)

Non-Personal Data

We may also collect non-personal information about your interaction with our website, including:

• Browser type
• IP address
• Pages visited
• Time spent on pages
• Referring website
• Other anonymous usage data

How We Use Your Information

The information we collect may be used in the following ways:

• To process and manage your reservations at our casino hotel
• To provide and maintain our services
• To notify you about changes to our services
• To allow you to participate in interactive features when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our services
• To monitor the usage of our services
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
• To comply with legal obligations relevant to our casino and hotel resort operations

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our casino hotel website is at your own risk.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Cookies

We use cookies and similar tracking technologies to track the activity on our casino and hotel resort website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Children's Privacy

Our casino hotel website and services are not intended for individuals under the age of 21. We do not knowingly collect personal identifiable information from children under 21. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Your Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Mongbza Casino and Hotel Resort aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@mongbza.com
• Phone: +1 (555) 123-4567
• Address: 123 Luxury Avenue, Las Vegas, NV 89101, United States